Calm, flexible and resolute confidence. Janelle was the first agent to respond to initial enquiry and was always accommodating of our schedule. Her calm demeanour, experience and willingness to negotiate terms, as well as professional and well researched presentation with flexible marketing options sealed the deal despite the appraisal of the property value being optimistic. We appreciated her regular & detailed feedback with willingness to change marketing strategies, open home times etc. and follow up potential buyers. The sale was successfully achieved.

After looking at a property with Janelle, she quickly realized what we were looking for and suggested another property which we instantly fell in love with . We worked through the process of Lim reports and selling our existing property where we were in the position to make the offer to secure our dream home, thanks Janelle for showing us our dream property.

We recently dealt with Janelle through listing our Mt Maunganui property to sell, and purchasing a subsequent property. These two transactions took approx. five weeks and in every aspect of our dealings Janelle demonstrated the highest degree possible of real estate professionalism. All along the way she proved to be extremely conscientious, diligent and paid meaningful attention to both vendors and purchasers. Janelle is a person of the utmost integrity and we have no hesitation in recommending her as a highly competent Real estate Agent. Overall we found the Bayleys Mount team excellent to deal with. We wish Janelle a successful future in the Real Estate Industry because we know she will always give of her best.

I first met Janelle at an open home of a property I later purchased. As I felt comfortable with Janelle during this process, I then decided to choose her to be my agent when it came to selling my property located on Pacific Ave. As I did not permanently live in the Mount, I needed an agent that I could trust with not only the marketing and selling process but with the security of my property as well. Janelle suggested that we stage the property which I was very impressed with when it came to seeing the photography and video she had her photographer create. Janelle kept me informed and communicated well throughout the whole process and conducted several viewings and open homes every weekend until the property was sold. Janelle showed determination and always maintained a positive attitude and kept me regularly informed of what was happening in the market. I would not hesitate to use Janelle in the future and highly recommend her to anyone who is needing a genuine and hard-working agent to sell their home.

I first met Janelle at an open home of a property I later purchased. As I felt comfortable with Janelle during this process, I then decided to choose her to be my agent when it came to selling my property located on Pacific Ave. As I did not permanently live in the Mount, I needed an agent that I could trust with not only the marketing and selling process but with the security of my property as well. Janelle suggested that we stage the property which I was very impressed with when it came to seeing the photography and video she had her photographer create. Janelle kept me informed and communicated well throughout the whole process and conducted several viewings and open homes every weekend until the property was sold. Janelle showed determination and always maintained a positive attitude and kept me regularly informed of what was happening in the market. I would not hesitate to use Janelle in the future and highly recommend her to anyone who is needing a genuine and hard-working agent to sell their home.

My wife and I had been looking for some time for a house that our family could grow into. During this search we met many great real estate agents. One in particular stood out to us however. From the first meeting with Janelle, it was clear that she was someone we felt comfortable and at ease working with. The presence she carried was inviting, accommodating, efficient and most importantly genuine and real. I usually base my decisions on a feeling and we were not let down! Through Janelle's experience, work ethic, connections in the community and incredible communication we were able to sell our property and successfully secure our next home at auction - all within 10 days!

Janelle Ganley from Bayleys was the agent I chose to help sell my house which sold recently at Mt Maunganui. I met Janelle many years ago when my husband and I were looking at other houses on the market. We were impressed by her very evident professional manner and understanding of the market. Janelle was well informed, helpful, competent and very mindful of our criteria. She also had a calm, even manner, and I really liked her easy and relaxed presenting style. Janelle’s integrity also became increasingly obvious the more houses we saw with her. Upon the decision to sell, Janelle was my obvious agent of choice and I enjoyed success with her, selling at auction. Janelle carefully planned and mapped out the process with me, produced a video, coordinated a photographer, conducted open homes, researched statistics and coordinated private viewings. Throughout the 6 or so weeks, Janelle provided comprehensive feedback and reporting. She also followed this up with phone calls to me. As the auction date approached I had some concerns which led to a certain reluctance to proceed. Janelle was understanding and supportive during this time, and was also very reassuring. It resulted in a very positive experience as a whole. I highly recommend Janelle as your agent when selling or buying.

I have recently completed my third property transaction with Janelle Ganley at Bayleys and she continues to deliver outstanding results every time. As I am not based locally, I needed an agent that I could rely on and trust to take care of all matters required to market and sell the properties. There were many extra’s that Janelle stepped up to take care of for me such as organizing cleaning, staging and meeting several tradesman and professionals at the property when needed. Janelle always offered genuine and honest advice when it came to decision making on how to market my property. I followed her advice with taking all three properties to auction and every property was sold well above expectations. Janelle made the selling process easy and stress-free. I would not hesitate to use Janelle and Bayleys again and highly recommend their services to others needing an expert Real Estate agent they know they can trust.

We have been lucky enough to work with Janelle multiple times & every time has been an absolute pleasure. Janelle has gone over and above for us, guiding us through the process, always staying realistic with where the market is sitting at that time. She is professional, friendly, respectful & gets the job done. We could not recommend her more.

We just wanted to say a huge thank you to Janelle for all of her hard work and support during our recent house sales. We met Janelle while trying to purchase a house and felt instantly like we had found a genuine agent. We ended up selling a few properties and Janelle was the obvious choice of sales agent for us. Her communication is incredible, she is honest and genuinely cares about her clients. We feel she went above and beyond for us and we are very thankful to Janelle and her team for all of their help and support through what has been a massive year for us.

Several years ago we looked at a house that was being marketed by Janelle Ganley. Although this did not develop into a purchase, Janelle made sure that she was aware of what we were looking for, and every so often she would contact us – sometimes with information about properties that she thought might be of interest, sometimes just to keep in touch. Janelle’s professionalism, integrity, manner, and attention to detail had impressed us, and so it was natural that when, over the past year or so, we became involved in three separate property transactions, she would be the person we would ask to handle them for us. We were not disappointed. Right from the initial presentations, and through to the final settlements, she was there for us, (as were the other members of her team if she ever needed backup). Janelle has a lovely manner and is very approachable and easy to deal with, but she also has a firmness which she can bring into play when needed - a firmness that was very well demonstrated during the Covid-19 lockdown when she constantly worked on our behalf to overcome some legal difficulties that we’re sure went way beyond the scope of her job description. Janelle worked tirelessly to achieve results that were not only good for us, but also fair to the other parties involved, and we think that that is one of her major strengths – her commitment to the buyer or seller for whom she is working, while still being aware that there is another party to the transaction who also deserves a good outcome.

We first met Janelle about four years ago on our journey to find a suitable Mount Maunganui property; this proved to be challenging due to fierce competition from other buyers and the ever-increasing sale prices. However , Janelle remained positive for us and encouraged us to view selected properties. We eventually bought a do-up house on a full site through Janelle. Throughout the two years of our renovations, we kept in touch with her. We had no hesitation in listing with her and the Bayleys Team when our property was ready to be sold to it’s next family. Janelle took care of all the photos and advertising, and handled the full marketing process in a calm and professional manner. Janelle managed the open home process, which was a busy process due to the level of interest in our property. We received regular updates, phone calls and visits from Janelle throughout the sale process. We always felt that Janelle was working to get the best possible result for us. Initially, we were not keen on the auction process; however, Janelle strongly encouraged us to use this process for the best result for our property. We were so pleased with the result and never imagined such a positive outcome. Buying or selling a home is such an emotional process and as a result, you need a real estate person you can trust; and Janelle is that person. We would have no hesitation in recommending Janelle to any other person, whether a buyer or a seller.

From the minute I met Janelle, she put me at ease with her quiet confidence about the sales process that lay ahead. I was in the unusual position that I could only be at the Mount for the initial marketing period, before I had to return overseas and leave Janelle to it. She proved very worthy of my trust in her. We got off to a good start with open homes starting in late summer. I used to look forward to Janelle’s weekly reports full of helpful stats, comps and detailed viewer feedback. As summer ended, I disappeared and left Janelle to do what she does best. She carried on rigorously, often doing open homes in monsoon weather! Within what felt like not time at all, a sale had been achieved. Janelle approached the negotiation with the same calm that she had at the beginning. She set out to provide me with the best service possible, and that is what she delivered. I couldn’t recommend Janelle highly enough.

We first met Janelle Ganley when we visited an Open Home about 1 year ago and found her to be helpful and pleasant. When we decided the time maybe right to sell our holiday home on Oceanbeach Road, we thought we would ask Janelle to come to discuss the options with us. We found her suggestions practical and the meeting also confirmed that we felt we could work with her. As we lived in New Plymouth, we needed someone we could trust with the house, the contents, the Open Homes with us not being there beforehand to prepare the house and to ensure the house was locked up and the alarm set each time afterwards. Her reassurances were encouraging. However, we have discovered over the years that we all have different standards and so we were still quite apprehensive. We decided to go ahead and list our property with Janelle. We were not disappointed. There were several incidents along the way with other agents, visiting the property but Janelle always put them right and our trust and confidence in Janelle remained strong the entire journey. Janelle has a very professional manner but with that efficiency and professionalism she is also friendly and very helpful. She was excellent in providing regular feedback and we felt we were kept in the picture the entire journey. Her responses to questions she could not answer on the spot were prompt. Nothing was too much trouble for her and we felt we could ring her at any time and would not be a nuisance. We always felt she had our best interest at heart. We would have no hesitation in recommending Janelle to anyone wanting to sell their property.

When we were prospective ‘Purchasers’, Janelle either answered our calls or returned them within minutes, ready to help us find a property. As ‘Vendors’, we wanted a 3 week campaign. Janelle understood our urgency and was able to coordinate the photographer and our advertising campaign without a problem. Janelle’s calm manner was reassuring and vital for such an intense campaign. We continually felt we were her priority. Janelle’s appointment bookings for other agents to show interested buyers our property were organized and managed for our convenience. All of our Open Homes were hosted by Janelle. Janelle’s written reports and feedback were very thorough giving us good insight during the whole process. Janelle is personable, presentable, professional and positive. We would have no hesitation utilizing her in the future, or recommending her to any other person whether a ‘Purchaser’ or a ‘Seller’.

We would like to record our appreciation of the assistance Janelle was able to give us in our recent change of housing. We wanted to downsize within a specific price range and location and needed someone with knowledge of the area and market to find us what we wanted. Janelle was just that person, using her expertise and contacts to show us quite a number of houses, but without ever wasting our time on unsuitable properties or pressuring us in any way. We were quite quickly able to find what we were looking for. The sale of our house was an exciting and stress-free experience. Janelle recommended we auction and we were very impressed by the professional way the whole process was managed. Advertising and marketing, open homes and individual viewings all ran like clockwork, but what stood out was her pleasant manner , the energy and skill she showed in finding and following up potential buyers and the fact that she always kept us informed of progress. Because of her efforts the auction was a great success and the sale well exceeded our expectations. We certainly recommend her.

On May 6th 2015 Janelle Ganley successfully took my house to auction following a 6 week marketing strategy. Her marketing proposal and sales information backed by the Bayleys team, covered Photography, Signage, Website listings, Open Homes, Advertising and regular written reports. Janelle's approachability and professionalism gave me confidence I could realistically expect the outcome I was looking for and following the marketing program which was efficiently organized and unobtrusive this proved to be the case. I would not hesitate to recommend Janelle to future vendors, her service was outstanding, market knowledge excellent and I wish Janelle every success in the future.

We have last week sold our house at 29B Gordon Rd, Mt Maunganui after a 9 week selling process with Bayleys Mt Maunganui. We are very happy with the sale and the performance of Bayleys in achieving this result and the target price we were anticipating. In particular we found our agent Janelle Ganley very professional in the whole process from listing, open homes, many purchaser inspections and the sale and negotiation process. Selling a house is a major event in most of our lives and can be a stressful and emotional time so the understanding and courtesy shown by Janelle helps us through all aspects of this sale. We were always kept informed of the process, updated constantly on the prospective purchasers and the market relevant to our sale. We also used Janelle over 18 months as purchasers to find us a suitable property in Mt Maungnaui. We were very discerning buyers and looked at numerous properties during this period but always Janelle was very accommodating in our quest to find something that ticked all the boxes. Real Estate agents are often given a bad rap for their sales tactics but with our experience with Janelle, both as purchase and vendor, we found her professional attitude and expertise exemplary. We would have no hesitation in recommending Janelle to future vendors and purchasers and wish her well in her Real Estate career.