Unforeseen external circumstances obliged us to sell our home of many years in a falling market. We approached Rachel Waldegrave of Bayleys because she already had an excellent reputation in marketing, personal attention and achieving sales, a reputation that was already well known to people we consulted before making our selection. We were immediately impressed with Rachel’s marketing ability and in hindsight we consider it proved pivotal. Rachel was able to identify and promote the very essence of our home in terms which made it interesting to potential buyers & we believe ultimately sold the property - well ahead of other houses which were already on the market at the time we launched our marketing campaign. Throughout the campaign, Rachel was very helpful in guiding us in respect of presentation for the several open homes we had, she kept us fully informed on the progress of the marketing campaign and continued to be positive about the possibility of achieving a result. I was particularly impressed by Rachel’s responsiveness to any query I had, it seemed irrespective of the time it was made! She seems to well understand that selling ones’ home, particularly as in our case, we had occupied it for many years, can be massive and a stressful experience! We would highly recommend Rachel to anyone who asks (and have already done so).

I found Rachel to be very personable and professional in handling the sale of our rental property and I was delighted to achieve the eventual sale price. Rachel provided pertinent advice and feedback throughout the sale process. She wasn't pushy or insistent and that allowed me to come to a considered decision upon the eventual sale process (auction) and price. Her knowledge of the local market and the buyer contacts she has developed over time has made her THE agent to choose. I will not hesitate to use Rachel in the future whether it is to buy an investment property or a home to live in. She knows her clients, their requirements and what type of property suits the client. The team she works with was also on the ball which made it a seamless process. Well done Bayleys!!

We chose Bayleys as we wanted a specific targeted approach for selling our home and we chose Rachel to market the property after seeing how she approached the sale of other properties we had visited. We liked the marketing methods proposed by Rachel and enjoyed our regular feedback and honest open communication with her during the campaign. Rachel understood and catered to our requirements around property access, fitting our family timetable, managing our concerns around security and helping us fit the sale into timing required for our next project. Rachel’s wider Bayley’s team provided their support when needed and collectively we achieved a successful outcome. We liked Rachel’s unpretentious, personable communication style and all our dealings with her, even the tougher ones, were a pleasure. We would happily recommend her to any other sellers.

Phillippa and I would like to express our heart-felt appreciation to Rachel for the assistance she provided during the acquisition of our new property. Rachel kept us informed every step of the way and made helpful suggestions (i.e. guided us) in the right direction in order to achieve a great result. She was very accommodating in meeting our requests and nothing seemed to be a bother to her. She wasn’t overbearing or demanding and presented a calm, measured, thoughtful approach which made us feel comfortable. From my own perspective, I have dealings with real estate firms and agents on a regular basis and I think they can learn a lot from Rachel - it was certainly refreshing to deal with a professional knowledgeable realtor

Rachel was an amazing agent to work with, together with the team behind her. She is very professional and kept us well informed throughout the whole sale process of our Villa in Claudelands. She is very easy to work with and achieved a very good result for us. She is a great communicator and made the whole process stress free for us. Would definitely recommend Rachel to others.

Rachel was recommended to us because of her excellent market knowledge for the area, and also her ability to deal with a range of ages and experience in the property market. At all times we found Rachel to be courteous, respectful and professional. She was exactly what we needed, and I would be happy to work with her again in the future.

The auction process wasn’t stressful and the auctioneer was great. Plus Rachel was great to deal with

Our agent was excellent to deal with. She made the whole process of selling very easy. Her communication was great and she was very supportive with our needs. She also got a great price for us.

Professional Easy to deal with Good and competent people

I got exceptionally professional service. Communication was ongoing and timely. My best interests were definitely a priority.

Jamie was a great agent, communicative and sociable. He and the wider team at Bayleys worked hard to put together a deal which worked for our family

Rachel was an amazing agent to work with, together with the team behind her. She is very professional and kept us well informed throughout the whole sale process of our Villa in Claudelands. She is very easy to work with and achieved a very good result for us. She is a great communicator and made the whole process stress free for us. Would definitely recommend Rachel to others.

Rachel helped us overcome some hesitation regarding selling our house to move on to our next adventure in a slow market, it was of course the right decision and we're really happy with where we have landed thank you!

Rachel helped us overcome some hesitation regarding selling our house to move on to our next adventure in a slow market, it was of course the right decision and we’re really happy with where we have landed, thank you!

Rachel was recommended to us because of her excellent market knowledge for the area, and also her ability to deal with a range of ages and experience in the property market. At all times we found Rachel to be courteous, respectful and professional. She was exactly what we needed, and I would be happy to work with her again in the future.

We recently purchased a property through Rachel and found her professional, efficient, and easy to work with. Her expert local knowledge was invaluable, and we would happily recommend her and sell through her in the future.

On deciding we were going to sell our rental and emptying the mailbox we came across Rachels business card. Previously the property had been rented and we had used another firm for this. We decided maybe karma had beckoned us and so gave Rachel a ring and asked her to call around and look at the property, thinking it is always good to get a couple of opinions when it comes to selling. We were very happy with her easiness to talk through the process of selling and the options of auctioning the property. We decided to go with Rachel due to her easy manner, plain speaking and views on how to market the property. We decided on auction as the method of sale as recommended by her. This process was new to use having only ever bought and not sold at auction. We sold on the day and gained more than we had anticipated so are very happy vendors. Thanks Rachel and the team.

We recently purchased a property through Rachel and found her professional, efficient, and easy to work with. Her expert local knowledge was invaluable, and we would happily recommend her and sell through her in the future.

Rachel was recommended to us because of her excellent market knowledge for the area, and also her ability to deal with a range of ages and experience in the property market. At all times we found Rachel to be courteous, respectful and professional. She was exactly what we needed, and I would be happy to work with her again in the future.

On deciding we were going to sell our property & on emptying the mailbox we came across Rachels business card. Previously the property had been rented and we had used another firm for this. We decided maybe karma had beckoned us and so gave Rachel a ring and asked her to call around and look at property. Always good to get a couple of opinions when it comes to selling. We were very happy with her easiness to talk through the process of selling and the options of auctioning the property. We decided to go with Rachel due to her easy manner and plan speaking & views on how to market the property. We decided on auction as recommended by her. This process was new to use having only ever bought and not sold at auction. We sold on the day Yay and went for more than we had anticipated so are very happy vendors. Thanks Rachel and the team.

We recently purchased a property through Rachel and found her professional, efficient, and easy to work with. Her expert local knowledge was invaluable, and we would happily recommend her and sell through her in the future.

First time we have used Bayleys & successful sale above our expectations

After discovering our perfect next property but not being in a cash position, Rachel and her team made our dream a reality. By auctioning our property on the same day, she secured the best unconditional buyer in the market within just three weeks allowing us to bid on the new property we wanted to own. Her personable, honest, and down-to-earth approach made it easy for us to trust the process, with excellent support from the wider Bayleys team. Without a doubt, we would choose to auction our next property with Rachel again.

I purchased a property in advance of selling my existing home, and it was a calculated risk. I needed to find the right real estate agency / brand and agent to sell my home, in what was a "fickle market" to a small and targeted buyer group. I chose Rachel because she is very professional and focused, and is a great listener and communicator. She is also a quality person who cares. The property sold much sooner than I expected and at a higher price, within the value range appraisal Rachel provided me from the outset. Rachel is someone you can depend on and trust. She has the stats to prove it!